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Returns

Easy for customers, efficient for you

Returnly gives your customers the quick and easy return experience they deserve, with the power and flexibility your team needs.

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More convenient for customers

Customers can start a return anytime and on-the-go with convenient drop-off options by mail with QR codes. Surface non-returnables, control your return window and more to reduce confusion at the point of return.

Automated for your team

Control how and when returns get processed with flexible policies, automation rules and more. We identify edge cases, freeing up your time to focus where it’s needed most.

Fully integrated with your business

No matter what tools your business runs on, connecting Returnly is easy. Plus, we've built direct integrations with partners like Klaviyo, Gorgias, and Bergen to integrate your process from day one.

Complete your returns stack

Map to all the uses cases in your post-purchase journey by adding turn-key solutions to your returns stack.

  • Instant Credit

    Instant Credit

    Let your customers get the right item before returning the wrong one β€” with no risk to you.

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  • International Returns

    International Returns

    Delight shoppers around the world with simple, localized returns for your online store.

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  • Green Returns

    Green Returns

    Refund your best customers without having to ship back an unwanted return β€” risk-free.

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  • In-Store Returns

    In-Store Returns

    Make your stores a drop-off point for online returns β€” no boxes, labels, or contact required.

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