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Returns

Managing returns has never been easier

Streamline returns management freeing up your resources to focus where it matters most.

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Get time back in your day

Provide customers an easy way to initiate returns and exchanges through a fully branded returns portal. Returnly processes returns automatically while identifying the edge cases, so you can focus where it’s needed most.

Ensure effective gatekeeping

Eliminate customer confusion and unwanted returns. Easily configure non-returnables, smart return windows and returnless refund rules to meet your business needs.

Re-engage customers with smart recommendations

Recommend the best next purchase at the final stage of the return. Apply your own rules on top of Returnly's machine learning engine to fine-tune recommendations as needed.

Complete your returns stack

Map to all the uses cases in your post-purchase journey by adding turn-key solutions to your returns stack.

  • Credit

    Credit

    Let your customers get the right item before returning the wrong one — with no risk to you.

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  • International Returns

    International Returns

    Delight shoppers around the world with simple, localized returns for your online store.

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  • Green Returns

    Green Returns

    Refund your best customers without having to ship back an unwanted return — risk-free.

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  • Returns Optimization

    Returns Optimization

    We’ve partnered with Optoro to reduce the complexity, costs, and waste caused by online returns.

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