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Returns

Easy for customers, efficient for you

Returnly gives your customers the quick and easy return experience they deserve, with the power and flexibility your team needs.

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A more convenient returns experience

Customers can start a return anytime and on-the-go with a fast, easy experience that keeps them coming back. Surface non-returnables, control your return window and more to reduce confusion at the point of return.

Empower your teams

Control how and when returns get processed with flexible policies, drop-off options, automation rules and more. We identify return edge cases, freeing up your team to focus where it’s needed most.

Keep business in sync

Connect Returnly to the tools your business already uses with our plug and play integrations, APIs, and webhooks to make returns automation even easier.

“Returnly eliminated any cause for manual intervention and now we have the right data at our fingertips to make smart decisions.”

Matt Williams, Head of Ops and Finance
Topo Designs

Read their story

Complete your returns stack

Map to all the uses cases in your post-purchase journey by adding turn-key solutions to your returns stack.

  • Returnly Credit

    Returnly Credit

    Let your customers get the right item before returning the wrong one — with no risk to you.

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  • International Returns

    International Returns

    Delight shoppers around the world with simple, localized returns for your online store.

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  • Green Returns

    Green Returns

    Refund your best customers without having to ship back an unwanted return — risk-free.

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  • In-Store Returns

    In-Store Returns

    Make your stores a drop-off point for online returns — no boxes, labels, or contact required.

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