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In-Store Returns

Drive online shoppers in-store

Make your stores a drop-off point for online returns — no boxes, labels, or contact required.

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From clicks to bricks

With In-Store Returns, we connect your online and in-store systems to offer easy online return drop-offs at your nearby stores.

  • More choices for how they return

    Give customers the option to bring their online return to a nearby store. Using our web App, your store associates can process the return and issue the refund on the spot.

  • Get inventory back faster, save on shipping

    Shorten return to stock times by immediately adding merchandise back into in-store circulation, or ship aggregated items to the nearest hub.

  • Control policies on the fly

    Designed to be dynamically turned on and off based on the status of each store, you can easily customize services and messaging to best set expectations for your drop-off experience.

Complete your returns stack

Map to all the uses cases in your post-purchase journey by adding turn-key solutions to your returns stack.

  • Instant Credit

    Instant Credit

    Let your customers get the right item before returning the wrong one — with no risk to you.

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  • International Returns

    International Returns

    Delight shoppers around the world with simple, localized returns for your online store.

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  • Green Returns

    Green Returns

    Refund your best customers without having to ship back an unwanted return — risk-free.

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