GREEN RETURNS

Friendlier returns for shoppers and the planet

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Smart and getting smarter

We leverage our data network and Machine Learning smarts to build smart return policies that protect your margins and create customer loyalty.

Reduce your impact

Returnly makes real-time policy decisions that guarantee the most convenient customer experience, while reducing environmental impact.

Boost efficiencies

Reduce the cost of processing and handling returns with returnless refunds and smart return routing to increase profit and efficiency.

A Green Returns™ experience

Introducing a new kind of returns experience that makes online returns friendlier for shoppers and the planet. Using underwriting that leverages proprietary behavioral shopper data and your business rules, Returnly Green Returns makes real-time policy decisions that guarantee the most convenient customer experience, while improving operational efficiency and reducing environmental impact.

Smart return policies

Gone are the days of dumb HTML return policies. Add your business logic to start leveraging smart returns policies that reduce waste while protecting your margins and creating customer loyalty.

Returnless refunds

Offer your best shoppers “returnless refunds” where the customer is refunded without being required to ship the unwanted product back, eliminating the wasted resources that the return would create.

Instant credit

Turn every return into a repurchases by giving your customers the option to buy again for the right size, style or color right away.

Returns routing

When return shipping is required, Returnly can orchestrate logistics so products are sent to a unique destination that reduces the cost and environmental footprint of processing and handling returns.

Make a positive impact

Learn how others are leveraging Green Returns to delight customers and reduce waste.

Personalized return experiences

Create better customer relationships by rewarding your best shoppers instead of moving forward with a return that can’t be resold.

Eco-friendly returns

Eliminate the wasted resources that an unwanted return would create - from return shipping carbon emissions to landfill waste.

Operational efficiency

Reduce the cost of processing and handling returns with savings in shipping, warehouse handling, and customer support contact.

Green Returns has made a huge impact on consumer happiness and our bottom-line, while doing the right thing for the planet.

Brendan Hastings VP of Engineering and Digital Product

Get started with Returnly

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