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Tracking

A seamless tracking experience

Keep your customers in a fully branded tracking experience from order delivery through return.

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Fewer calls to support

Get your customers the tracking details they need before they need to reach out with estimated delivery dates and SMS alerts delivered in an easy, clean display.

Deeper feedback on returns

Returnly collects a quantitative metric of how satisfied customers are with your return experience, and more importantly, qualitative feedback that explains why.

Take control of your brand experience

No more clunky third-party tracking. Returnly makes it easy to customize your order tracking page with the latest marketing assets.

Complete your returns stack

Map to all the uses cases in your post-purchase journey by adding turn-key solutions to your returns stack.

  • Returnly Credit

    Returnly Credit

    Let your customers get the right item before returning the wrong one — with no risk to you.

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  • International Returns

    International Returns

    Delight shoppers around the world with simple, localized returns for your online store.

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  • Green Returns

    Green Returns

    Refund your best customers without having to ship back an unwanted return — risk-free.

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  • In-Store Returns

    In-Store Returns

    Make your stores a drop-off point for online returns — no boxes, labels, or contact required.

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