Seamless package tracking
Engage customers and reduce calls to support with branded order and return tracking.
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Reduce WISMO calls to support
Keep customers in the loop about the status of their order with proactive updates, estimated delivery dates and opt-in SMS alerts. Returnly also surfaces return tracking reducing "where is my refund" calls to support.
Capture customer feedback
Allow customers to submit feedback after completing a return. Returnly collects a quantitative metric of how satisfied customers are with your return experience, and more importantly, qualitative feedback that explains why.
Make your brand stand out
Keep customers in a fully branded tracking experience rather than redirecting them to a third-party website. Returnly makes it easy to customize your page assets on the fly, with no third-parties required.
Complete your returns stack
Map to all the uses cases in your post-purchase journey by adding turn-key solutions to your returns stack.
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Credit
Let your customers get the right item before returning the wrong one — with no risk to you.
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International Returns
Delight shoppers around the world with simple, localized returns for your online store.
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Green Returns
Refund your best customers without having to ship back an unwanted return — risk-free.
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Returns Optimization
We’ve partnered with Optoro to reduce the complexity, costs, and waste caused by online returns.
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