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Hear from our customers
Not only has Returnly made the whole process easier through the returns center but also helped improve our customer service as the entire platform helps to benefit every part of an ecomm business.
Returnly is an efficient, customer-friendly, and ROI positive partner and well-worth the Shopify trial here.
The analytics are amazing and really helpful to know what is being returned and why. It even shows you what items are in transit back to you in case you're running low on inventory.
Returnly streamlined our returns and exchange processes. It has been a wonderful service for both us and our customers!
We've been using Returnly for almost two years and I can't say enough about their service. The systems are reliable, the staff trustworthy and knowledgeable and we can always count on their team to collaborate with us on improvements and expansions.
We have been using Returnly for years but recently upgraded to a pro plan and it really is next level. It allowed us to fully automate returns with our warehouse and allowed us to customize all pages and notifications, to make sure everything was on brand.
The amount of time that it has saved us and our customers has been invaluable. Their customer service has always been quick and helpful, too!
Customers loved the ease and user-friendliness of the interface. Highly recommend!
It’s been a game changer for our customers and for our Customer Service team.
We love Returnly. They are always optimizing and keeping their clients abreast of the latest and greatest improvements.
What we love most about this app is how easy it is for our customers to use! It plugs in very nicely with our site and makes directing shoppers to returns a breeze.
It allows for instant credit or exchanges which gives a better overall customer experience. It's also a very intuitive system which is easy to learn and navigate on the back end creating less time consuming work for our team.