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Analytics

Build data-driven return journeys

Track and monitor return analytics, user engagement and behavior at every step.

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Close the loop on customer experience

Track customer satisfaction at every stage of your shopping journey. Returnly collects a quantitative metric of how satisfied customers are with your return experience, and more importantly, qualitative feedback that explains why.

Optimize performance and cost

Leverage real-time returns data gathered at the warehouse and customer level to empower managers, marketers and product with actionable insights that drive business growth.

Do more with your returns data

Use our hosted analytics dashboard, CSV exports, or API to connect Returnly with your data warehouse, and take action on the insights that matter most.

Complete your returns stack

Map to all the uses cases in your post-purchase journey by adding turn-key solutions to your returns stack.

  • Credit

    Credit

    Let your customers get the right item before returning the wrong one — with no risk to you.

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  • International Returns

    International Returns

    Delight shoppers around the world with simple, localized returns for your online store.

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  • Green Returns

    Green Returns

    Refund your best customers without having to ship back an unwanted return — risk-free.

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  • Returns Optimization

    Returns Optimization

    We’ve partnered with Optoro to reduce the complexity, costs, and waste caused by online returns.

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